Can I create email addresses linked to my domain?

Why create professional email addresses?

Key points • You can create email addresses based on your domain • This enhances your hotel's credibility • Setup is done through your domain provider or a dedicated email service

Creating professional email addresses linked to your domain is not only possible, but highly recommended for any hotel looking to strengthen its brand image and offer reliable communication to its guests. An address like contact@yourhotel.com or reservations@yourhotel.com inspires more confidence than a general email address.

First, be aware that email addresses are not created directly from your website management tool, but from the service that manages your domain or email. Depending on your needs, you can choose Google Workspace, Microsoft 365, Zoho Mail, or the email service offered by your registrar (OVH, Infomaniak, IONOS, etc.).

The first step is to activate an email service associated with your domain. Once the subscription or option is activated, you can create as many addresses as needed: reception, management, marketing, HR, reservations, etc. The administration interfaces are simple and allow you to manage mailboxes, aliases, and redirects.

💡 Tip: Use clear and functional email addresses for your teams. A hotel becomes more efficient when each department has a clearly identifiable and easy-to-remember email address.

To ensure your new mailboxes function correctly, you will need to configure the DNS records related to email: MX (Mail Exchange), SPF, DKIM, and sometimes DMARC. These records guarantee that messages are received correctly and enhance security by preventing your emails from being blocked or marked as spam.

Once the configuration is complete, test sending and receiving a message from each new address to verify that everything is working. DNS changes can take anywhere from a few minutes to a few hours to fully propagate.

Conclusion

Yes, you can easily create email addresses based on your hotel domain. Simply activate an email service, configure the necessary DNS records, and manage your mailboxes through your provider. This is a key step in enhancing your establishment's professional image.