Fixing an incorrect display of your hotel website on mobile

Understanding and correcting mobile layout errors

Key points • Identify elements that perform poorly on mobile • Check responsive versions and breakpoints • Correct unsuitable images, sections, and text • Optimize the mobile experience to maximize bookings

Incorrect display on mobile phones is never acceptable for a hotel website. Today, a large proportion of bookings and searches are made via smartphone. If your site doesn't display correctly, it can seriously impact the user experience, the perception of your establishment, and your conversion rates.

Here's how to quickly understand the origin of the problem and fix it effectively.

Check the breakpoints

Each website must be configured to automatically adapt to different screen sizes. If the site displays incorrectly, it's possible that: • Styles are not correctly defined for the mobile version • Some elements have not been adapted for small screens • The mobile breakpoint has not been adjusted according to the actual design 💡 On mobile, remember to test several screen sizes, as a new phone may have a different resolution than the one used during development.

Identify the overflowing elements

The main factors responsible for a broken display are: • Images not resized • Buttons too wide • Text not wrapping • Sections with negative margins • Absolute elements extending beyond the frame

Removing or adjusting padding, margins, and fixed widths often solves the problem.

Optimize images and media

An image that is too large or poorly positioned can break an entire section on mobile. Make sure that: • Images use a width that is a percentage or appropriate for the container • Videos do not force the page to widen • Carousels are correctly configured for mobile

Check the conditional display settings

Some sections may be intentionally hidden on mobile. This can create the impression of an incomplete or unbalanced site. Check that: • Hidden elements on mobile are correctly replaced with a suitable version • Duplicate elements are consistent between desktop and mobile versions

Test the site on several mobile browsers

Sometimes the display is correct on an iPhone but broken on Android, or vice versa. For a complete diagnosis: • Test on Safari, Chrome, and Firefox mobile • Check the display over 4G (real-world network conditions) • Compare the published version to the preview version

💡 Small differences in rendering engines can have a significant impact.

Inspect external scripts and widgets

Some third-party modules (chat, booking, customer reviews) can disrupt the mobile layout if they are not responsive. Check: • Their mobile compatibility • Their position on the page • Their behavior on small screens

An incorrectly sized widget can shift other blocks, or even prevent scrolling.

Reduce unnecessary animations

On mobile devices, certain complex animations or transitions can cause: • Screen jumps • Incomplete loading • Elements appearing too late or misaligned

Simplifying or disabling animations on mobile improves both fluidity and readability.

Conclusion

Incorrect mobile display is never acceptable for a hotel website. By adjusting breakpoints, optimizing images, checking sections, and testing your site on multiple devices, you guarantee a smooth and essential mobile experience for your visitors. A responsive, clear, and fast website directly contributes to increasing your bookings.