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The site is displaying incorrectly on my phone, is that normal?

Understanding and fixing mobile display issues on Webflow

Key points:

  • Identify common causes of incorrect display on mobile devices.
  • Adjust the elements in the "Tablet" and "Mobile" views of Webflow.
  • To ensure a smooth and consistent experience across all devices.

No, it's not normal for a Webflow site to display incorrectly on a phone. By default, Webflow creates "responsive" sites, meaning they adapt to each screen size. If your hotel website is distorted, certain settings need to be adjusted in the Designer. Here's how to fix them effectively.

1. Check the responsive views in Webflow Designer

Webflow offers several views to adjust the design according to the device:

  • Desktop (computer)
  • Tablet
  • Mobile landscape (horizontal mobile)

  • Portrait mobile (vertical mobile)

Click on the corresponding icons at the top of the Designer interface. 💡 Tip: Changes made on a mobile view do not affect the desktop version, allowing you to adapt the design specifically for small screens.

2. Adjust the sizes, margins, and spacing

Display problems often come from fixed values ​​(in pixels) that are too large.

  • Replace fixed widths with percentages (%) for greater flexibility.
  • Check the margins and padding to prevent the blocks from extending beyond the screen.
  • Enable the max-width: 100% setting on images and videos. 💡 Avoid excessively wide blocks of text: limit paragraphs to 16–18px for smooth reading on mobile.

3. Control the images and videos

Unresized media can break the layout.

  • Use responsive images in Webflow (automatic option).
  • Reduce their size to a maximum of 1200px.
  • Hide large videos or animations on mobile if they slow down loading. 💡 You can display a static image instead of a video to reduce the load.

4. Check the sections and grids

Some layouts (Grid, Flexbox) require adjustment on mobile.

  • Use single-column grids to avoid overlaps.
  • Align the elements to the center (using the “Align Center” option in the style panel).
  • Check that the buttons do not extend beyond the frame or overlap.

5. Test on a real device

Even though the Designer simulates mobile views, it is essential to test in real-world conditions:

  • Open your published website on multiple smartphones.
  • Test the navigation, speed, and readability.
  • Use Chrome DevTools (Inspect → Devices) to simulate different models. 💡 Also test in landscape orientation: some elements may shift.

Best practices for hotel websites

  • Highlight the visible action buttons (“Book now”, “Call the hotel”).
  • Simplify the mobile menu with a clear "hamburger" navigation.
  • Reduce the content on secondary pages (less text, more images).

Conclusion

A distorted mobile display on Webflow is never inevitable. By adjusting sizes, spacing, and structure in mobile views, you can quickly restore a sleek and fluid presentation. Your hotel website will gain clarity, speed, and credibility with your visitors.