View all submissions received through your forms

Why regularly check your submissions

Key features • Centralized access to all form entries • Tracking of leads and customer requests • Quality control of collected data • Optimization of hotel marketing activities

Reviewing received submissions is essential for effective sales follow-up and improving the visitor experience on your hotel website. You can view each message sent, export the data, and analyze conversion sources to refine your marketing efforts.

After each form submission, the information is automatically saved in the dedicated space so that your team can process it quickly and efficiently.

Access the complete list of submissions

To view all submissions, go to your site's administration area and open the forms section. You will see a table listing all entries, sorted by date, form, or page.

Each submission typically contains: • the visitor's name • their email address • their message or request • the date and time of submission • the source form

💡 Tip: If your site has multiple forms (contact, newsletter, quote request, event), use filters to display only those that interest you.

Details and actions available for each submission

By clicking on a submission, you can view all the information sent by the user. Depending on your configuration, you can: • mark a submission as processed • archive it for better organization • export the data for analysis or archiving • track the recurrence of requests over time

💡 Tip: Create an internal ritual in your hotel, such as a daily check-in, to avoid any delays in processing customer requests.

Export submissions for tracking or reporting

Submissions can be exported in CSV format for use in your reporting tools. This allows your marketing team to track trends, identify peak demand, and measure the performance of seasonal campaigns.

💡 Tip: Use the monthly export to identify the website pages that generate the most conversions and adjust your marketing actions accordingly.

Improving bid management

To facilitate processing, ensure that the fields requested in the forms are relevant and usable. You can also verify that email notifications are enabled so that your team is alerted instantly when a new submission arrives.

💡 Tip: Add a clear confirmation message to reassure users after submitting the form.

Conclusion

Reviewing and organizing your submissions is essential for ensuring smooth communication with your future clients and optimizing the performance of your hotel website. Effective data management improves your sales tracking and the efficiency of your digital marketing.